Report History Repository, which stores both an activity record and the actual report file for each CUCM CDR or UCCX Call Analytics report that is requested, whether generated on-demand or via a schedule In addition to viewing user report activity, the Repository provides the ability for reports to be (re)downloaded, URL or chat delivery, which is must faster and will consume fewer resources than regenerating the report, since the report file is stored on the file system.
● For engineers by engineers
● Interactive Q&A
● Lucky winner gets a $50 Amazon Gift Card!
Skip the support ticket and join us as we cover the most common issues submitted by CUCM users. We’ll show you how to resolve these issues quickly so you can move on to your next task.
Are you wasting resources on dormant and underutilized phones in CUCM? Join us for this workshop to learn how you can quickly build reports to find dormant or underutilized phones and extensions.
Company executives need access to data to make better business decisions. Join us in this workshop to learn how to build CUCM dashboards and reports using custom attributes, multiple search sets, and more.